We maintain a relentless focus on providing safe workplaces.
Maintaining a safe workplace for our employees and keeping our customers, suppliers and other visitors safe across all our sites is our highest priority. Sustainable improvements in safety will continue to be core to our operations and we remain focused on safety leadership, strategies targeting risk reduction and improving physical and mental health.
Our safety performance still requires improvement but we are pleased that we are seeing the benefits of this relentless focus on making our workplaces safer.
Across the Group, our safety performance is monitored by measuring total recordable injuries and lost time injuries. This year we had 1,632 lost time injuries, where team members required time away from work (full shift) as a result of an injury. This is a 0.2 per cent improvement from last year. We had 7,570 total recordable injuries, which includes lost time injuries and medical treatment injuries (e.g. where a doctor’s visit is required, but the injury does not require time away from work). This is a 14.1 per cent improvement compared to last year.
To monitor our historical safety performance, we use total recordable injury frequency rate (TRIFR) and lost time injury frequency rate (LTIFR), which show injuries per million hours worked by employees and long-term contractors. This year, our TRIFR decreased by 15.2 per cent from 39.4 to 33.4, with improvements across most divisions. Our LTIFR also improved by 1.6 per cent from 7.3 to 7.2, driven by improvement most notably at Officeworks, Target and Bunnings.
There were no team member fatalities across the Group during the year, and team member safety continues to be our highest priority.
15.2 per cent improvement in TRIFR
We were pleased that our workers’ compensation claims decreased by 3.4 per cent to 7,315.
Each of our divisions have undertaken safety initiatives this year that target their particular safety risks. Some of those initiatives include:
GRI Reference: G4-DMA (Occupational health and safety), G4-22, G4-LA6